Some reported confusion on our new email systems on the conversation system. Some of you sent by mistake unwanted text to someone, either Replying a conversation, either forwarding a conversation.
These ones are convinced that the system is buggy, which is not the case, however, it requires attention to details when you have a conversation which has sub-threads (private Reply, then group replies by others, etc)
At the end of this post I will tell you the best way to avoid mixing the sub-threads.
IF YOU ARE NOT CONFORTABLE WITH THESE FEATURE, THE ONLY WAY IS TO EXPERIMENT YOURSELF WITH A COLLEAGUE
Anyway, you have full control of the forwarded text within a conversation before sending, you can review the text that has been included.
Following text, from Google explains the Conversations systems :
Gmail groups all replies with their original message, creating a single conversation or thread. In other email systems, responses appear as separate messages in your inbox, forcing you to wade through all your mail to follow the conversation. In Gmail, replies to replies (and replies to those replies) are displayed in one place, in order, making it easier to understand the context of a message -- or to follow the conversation.
When you open one message in a conversation, all of your related messages will be stacked neatly on top of each other, like a deck of cards. We call this Conversation View. In Conversation View, each new message is stacked on top of the ones that arrived before it, so that the newest message is always the one you see first.
To see all the messages in a conversation, just click Expand all.
When you forward a message, follow this procedure:
To forward an individual message:
To forward an entire conversation:
Forwarding an entire conversation will add all messages from a conversation into a single message. Each message will be clearly marked, and will be listed in order from oldest to most recent.
Forwarding an individual message in the middle of the conversation :
Note that the text that will be included is the one you see (in this case : "Oui pas de soucis.") AND the text hidden under the two "- Show quoted text -" part. You may click on it to review the text before.
Once you clicked Forward in the drop down menu, you will get following screen : PLEASE REVIEW THE EMBEDDED TEXT BEFORE SENDING THE MESSAGE : check the scroll bar
The Forward All button is on the right of the screen, just above Translate conv.
If you do that, the original thread will continue to group all replies by others and you to the whole group, and a new conversation will be created for your private reply.
See following screenshots on how to change the Subject :